1. Introduction

Bio-Gen7 respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to any order you place with us. By using the site you agree to these practices.

2. Information we collect

• Contact and order data: name, email, phone/WhatsApp and shipping address you provide at checkout.
• Order details: the products, amounts and payment method you choose.
• Technical data: basic, non-identifying information such as browser type and pages visited, stored locally to keep your cart and preferences working.

Your cart, favourites and orders are stored in your own browser (local storage). We do not store card numbers on this site.

3. How we use your information

• Process, confirm and ship your orders.
• Contact you about your order via WhatsApp or email.
• Provide support and handle returns or refunds.
• Prevent fraud and comply with the law.

4. Information sharing

We do not sell your personal information. We only share what is strictly necessary with:

• Shipping carriers (e.g. Estafeta, DHL, FedEx, UPS) to deliver your order.
• Payment: payments are made directly by you via Zelle or cryptocurrency (USDT/USDC); we do not process or store your banking or wallet credentials.
• Authorities only when required by law.

5. Data retention

We keep order records only as long as needed for support, accounting and legal obligations, and then delete or anonymise them.

6. Your rights

You may request access to, correction of, or deletion of your personal data, or withdraw consent for communications, by writing to Biogen7@proton.me. We will respond within a reasonable time.

7. Cookies & local storage

We use only the storage strictly necessary for the site to work (cart, language and preferences). We do not run invasive advertising trackers.

8. Data security

We apply reasonable technical and organisational measures to protect your data. No method of transmission is 100% secure, so we cannot guarantee absolute security.

9. Age restriction

This site is intended for adults of legal age (18+) acting as qualified researchers or on behalf of an institution. We do not knowingly collect data from minors.

10. Changes

We may update this policy from time to time. The "last updated" date below reflects the latest version.

11. Contact

Email: Biogen7@proton.me · WhatsApp: +1 754 268 0789

Last updated: 09/09/2026 · Questions? Biogen7@proton.me